HypeServ
Panel

Proxy Route DNS

This guide explains how to configure DNS for web-based services exposed through the HypeServ Proxy-Route feature using a CNAME record.

General DNS Instructions

  1. Open the DNS settings at your domain provider.
  2. Create a new DNS record:
    • Type: CNAME
    • Name / Host: Your subdomain (e.g. panel)
    • Value / Target: The proxy hostname shown in the HypeServ Panel
    • TTL: Auto or default
  3. Save the record and wait for DNS propagation. This can take up to 24h depending on your provider!

Cloudflare

  1. Open your domain in the Cloudflare Dashboard.
  2. Go to DNSRecords.
  3. Add a new DNS record:
    • Type: CNAME
    • Name: Your subdomain (e.g. panel, leave empty to create it as the full domain, e.g. example.com)
    • Target: The proxy hostname from the HypeServ Panel
    • Proxy: OFF (orange cloud)!
  4. Save the record.
Make sure to disable cloudflare proxy (orange cloud) on the first setup! The panel checks if your domain is pointing to the correct records when adding the proxy route. If you enable cloudflare proxy, this verification will fail and you can't add your proxy route!
DNS changes usually apply within a few minutes, but may take longer. Once your DNS record is active, you will be able to add the proxy route in the HypeServ panel.

Troubleshooting

You can only add a proxy route if your correctly added the mentioned records from above. This is due to the way that SSL certificates are created for your route.

The host DNS records are pointing to the wrong IP address

Error:

The host DNS records are pointing to the wrong IP address (x.x.x.x instead of x.x.x.x).

Cause:

The domain does not point to the proxy hostname shown in the HypeServ Panel, or the DNS change has not fully propagated yet.

Fix:

  • Verify that your DNS record is a CNAME pointing to the exact proxy hostname provided.
  • Remove any existing A or AAAA records for the same subdomain.
  • If you recently changed the record, wait a few minutes and try again.
You can check the current DNS target using tools like https://mxtoolbox.com/DNSLookup.aspx, dig or nslookup.