Getting Started

Getting Help

We're always there for you if you feel stuck or require help with your HypeServ Server.

We're always here for you

We're always there for you if you feel stuck or require help with your HypeServ Server.

You're always getting help from real people at HypeServ! We're not hiding behind chatbots, or FAQ Hubs.

Support channels you can reach us at

Ticket

Get help directly from inside your Dashboard via our Ticket System.

Discord

You can also ask for help on our Discord community, as well as open a Ticket directly through Discord.

E-Mail

Get help from our quick support team, by emailing [email protected].

Call us

You can reach our hotline from Mo-Sa 10:00-20:00 (CET) at +49 6136 7960 5919.

This is a German landline number. Your standard (international) calling rates from your phone provider will apply. It is not a toll-free (0800) number.

Server sizing

How to choose the right amount of RAM or package for any game server on HypeServ.

WIP

This page is still under construction! We're working as hard as we can to improve it as soon as possible.